FAQs – My Snappy Place
Your Creative Snapper:

FAQs

Product Questions:

What is your jewelry made of?

Our jewelry is made of an alloy metal that is nickel & lead free.

What is your return policy?

We warrant My Snappy Place items for 60 days of purchase date.  All returns or exchanges must be assigned a return number by us.
No refunds or exchanges will be given on any items returned without an approved return number.  All items must be returned within 65 days of purchase date.
Customer pays all return shipping costs.

Do all snaps fit all bases?

No.  Most of the snaps in our store fit most of the bases offered.  We do however have a MINI ME category which the snaps only fit the bases within that category.

Do you welcome suggestions from customers?

Absolutely!  Feel free to contact us with any ideas for products you would like to see on our site.  You can do this by clicking on CONTACT and filling out the form & submitting it.  We will do our very best to respond within 24 hours, if a response is warranted.

 

Shipping Questions:

Where all do you ship to?

We currently ship within the USA, Canada, Mexico, Australia, The United Kingdom and Eastern Europe.

Do you offer free shipping at all?

Yes!  All orders over $150.00 will receive free shipping (within the USA)  Discounted shipping will be applied to international orders.